Hey there! We want to make sure you're completely satisfied with your purchase, if we made a mistake with your order, we deeply apologise. Please send us a photo of the fault within two days of receipt and we'll be happy to help arrange a refund or exchange.
However, please note that custom orders are non-refundable as they are made specifically for you. But don't worry - our team will work closely with you throughout the process to ensure everything is just right before production begins.
Thanks for choosing us as your go-to shop!